Privacy Policy
Your privacy matters to us
This policy outlines how we collect, use, and protect your personal information when using our AI-powered review generation platform.
1. Introduction
Welcome to Rapid Review. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered review generation platform.
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
Business Information
- • Business name and category
- • Contact information (email, phone)
- • Business location and address
- • Google Place ID and review links
- • Services offered
Customer Information
- • Customer name (optional)
- • Service or product selected
- • Review content generated
- • IP address and device info
- • Timestamp of review generation
Payment Information
- • Payment transaction IDs
- • Payment status and amount
- • Payment method (via PhonePe)
Note: We do not store credit card details. All payment processing is handled securely by PhonePe.
Technical Data
- • Browser type and version
- • Operating system
- • IP address
- • Usage data and analytics
- • QR code scan information
3. How We Use Your Information
We will only use your personal data when the law allows us to. We use the collected information for:
- Service Delivery: Generating AI-powered reviews, managing QR codes, and facilitating customer interactions
- Payment Processing: Processing subscription fees and QR code purchases through secure payment gateways
- Communication: Sending referral codes, payment confirmations, and service updates via email
- Analytics: Understanding how our service is used to improve features and user experience
- Customer Support: Responding to inquiries, troubleshooting issues, and providing assistance
- Security: Detecting and preventing fraud, unauthorized access, and other malicious activities
- Legal Compliance: Meeting regulatory requirements and responding to legal requests
4. AI-Powered Review Generation
Our platform uses artificial intelligence (specifically OpenAI's GPT models) to generate authentic, personalized review content.
Important Notes:
- • Reviews are AI-generated based on business information and customer input
- • We process data through OpenAI's API under their data processing terms
- • Generated reviews are provided to customers for voluntary posting
- • We do not automatically post reviews on behalf of customers
- • Customers retain full control over whether and where to share generated content
5. Data Sharing and Disclosure
We may share your information with:
Service Providers:
- • OpenAI (for AI review generation)
- • PhonePe (for payment processing)
- • Email service providers (for transactional emails)
- • Cloud hosting providers
block We do NOT sell your personal information to third parties for marketing purposes.
6. Data Security
We implement industry-standard security measures to protect your information:
- HTTPS encryption for all data transmission
- Secure database storage with access controls
- Regular security audits and updates
- Limited employee access to personal data on a need-to-know basis
- Secure payment processing through certified payment gateways
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences.
Types of Cookies Used:
- • Essential Cookies: Required for basic site functionality
- • Analytics Cookies: Help us understand how users interact with our platform
- • Preference Cookies: Remember your settings and choices
You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
8. Your Rights and Choices
Under data protection laws, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing emails (service-related emails may still be sent)
To exercise these rights, please contact us at rapidreview72@gmail.com.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
By using Rapid Review, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.